Legal notice

Last updated: 28 August 2026

Original version in French: mentions légales. If the versions differ, the French one prevails.

Publisher

The responia.ai website and the Responia service are published by RESPONIA, a French simplified joint-stock company (SASU) with a share capital of 1 euro, registered with the Lyon Trade and Companies Register (RCS Lyon) under number 130 803 380.

Address: 63 montée de l'Observance, 69009 Lyon, France.
Contact: [email protected]
Publication director: Munay Siwar Sylve Passaqui.
VAT not applicable, article 293 B of the French General Tax Code.

Hosting

The website is hosted by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, United States.

Intellectual property

All content on the website (text, layout, code) belongs to the publisher unless stated otherwise. Any reproduction without permission is prohibited.

The Responia service

Responia is a telephone answering and messaging service assisted by artificial intelligence, provided on behalf of third party businesses ("the clients"). Every call or conversation handled by Responia states explicitly, from the first exchange, that it is an artificial intelligence, in accordance with article 50 of the European regulation on artificial intelligence (AI Act).

Technical subprocessors

To operate, Responia relies on the following providers, each acting as a technical subprocessor:

Twilio Inc.: routing of calls and text messages
Meta Platforms, Inc.: WhatsApp Business messaging
Google LLC: speech synthesis and understanding (Gemini)

How data is processed is described in the privacy policy.

Disputes

This website is governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action; failing that, the French courts alone will have jurisdiction.

Responia · RESPONIA SASU · 130 803 380 RCS Lyon · 63 montée de l'Observance, 69009 Lyon, France